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Privacy Policy

The Well Recovery Center 

(877) 641-4881

603 Lake Street

 Huntington Beach, California 92629 USA

Your Specifics. Your Liberties. Our Responsibilities.

This notice describes how information about you may be used and shared, as well as how you may access this information. Please carefully examine it.

Your Rights

You are permitted by law to:

  • Obtain a copy of your paper or electronic health record.

  • Correct your written or electronic health record.

  • Request confidential communications

  • Request that we limit the sharing of your information and obtain a list of people with whom we’ve shared it.

  • Obtain a copy of this privacy notice.

  • Choose an advocate to represent you

  • If you believe your privacy rights have been abused, file a formal complaint.

Your Choices

You have options on how we use and distribute information as we:

  • Inform your loved ones of your circumstance.

  • Provide disaster relief

  • Include your information in a hospital directory.

  • Provide mental health services

  • Promote our services and sell your information

  • Raise funds

  • Our Uses and Publication

We may use and disclose your information as follows:

  • Respect you 

  • Outline your services

  • Help with matters of public health and safety

  • Perform research

  • Adhere to the law

  • Respond to requests for organ and tissue donation

  • Consult a medical examiner or funeral director.

  • Address government requests about workers’ compensation, law enforcement, and other areas.

  • Respond to legal actions and litigation

Your Rights

You have some rights with respect to your health information. This section describes your rights and our obligations to assist you. 

Legal Rights

  • Obtain a digital or physical copy of your record.

  • You may request to see or obtain a paper or electronic copy of your medical record and any health information we maintain about you. Ask us how to proceed.

  • Upon request, we will give a copy or summary of your health information within 30 days. We may charge a cost-based, fair fee.

  • Request that we amend your record.

  • You may request corrections to erroneous or incomplete health information about you. Ask us how to proceed.

  • We may deny your request, but we will explain why in writing within sixty days.

  • Request confidential communications

  • You can request that we contact you by a certain method (such as your home or office phone) or send mail to a different location.

  • We will grant every fair request.

  • Request that we restrict what we use or share

  • You have the right to request that we not use or disclose specific health information for treatment, payment, or our operations. We are not obligated to comply with your request, and we may say “no” if doing so will compromise your treatment.

  • If you pay for a service or health care item in full out of pocket, you can ask us not to share such information with your health insurance for purposes of payment or our operations. Unless a law mandates us to reveal the information, we will respond “yes.”

  • Obtain a list of those we’ve shared information with.

  • You may request a list (accounting) of the points we’ve shared your health information in the six years prior to the date of your request, together with the recipients and reasons for sharing.

  • We will include all disclosures with the exception of those about treatment, payment, and health care operations, as well as a few others (such as any you asked us to make). We will give one free accounting per year, but will charge a reasonable, cost-based fee for any further accountings requested within 12 months.

  • Obtain a copy of this privacy statement.

  • You may at any time request a print copy of this notice, even if you have agreed to receive it electronically. We will soon give you with a hard copy.

  • Choose an intermediary to represent you

  • If you have granted someone power of attorney or they are your legal guardian, they can exercise your rights and make decisions regarding your health information.

  • Before taking action, we will confirm that the individual possesses this power and can represent you.

  • If you believe your rights have been violated, file a complaint.

If you believe that we have violated your rights, please notify us using the information on page 1.

You can file a complaint with the Office for Civil Rights of the United States Department of Health and Human Services by writing a letter to 

200 Independence Avenue S.W., Washington, D.C. 20201, 

calling 1-877-696-6775, or visiting

You will not be subject to retaliation for making a complaint.

Your Choices

You can specify your preferences for the sharing of specific health information. Communicate with us if you have a preference for how we share your information in the conditions outlined below. Provide us with your instructions, and we will carry them out.

You have both the right and the choice to instruct us to:

Inform your family, close friends, and those involved in your care of your condition.

In a circumstance requiring disaster relief, share information.

Include your details within a hospital directory.

If you are unable to communicate your preference, such as if you are asleep, we may share your information if we determine it is in your best interest. We may also share your information in response to an imminent and grave threat to public health or safety.

In the following instances, we will never release your information without your written consent:

  • Marketing purposes

  • The sale of your information

  • The majority of counseling note sharing

  • You may be contacted for fundraising purposes, but you may request not to be contacted again.

  • Our Uses and Disclosures

  • How do we usually utilize and share our health information?

  • We usually use or disclose your health information as described below.

Treat you

  • We may share your health information with other specialists involved in your care.

  • A physician who is treating you for an injury inquires about your overall health from another physician.

  • Manage our institution

  • We may use and disclose your health information to operate our practice, improve your care, and get in touch with you as needed.

  • Example: We utilize your health information to manage your care and services.

  • Itemize your services

  • We may use and disclose your health information in order to bill and collect payment from health plans and other entities.

  • Example: We provide your health insurance plan with information about you so that it can pay for your services.

  • In what other ways may we use or share your health information?

  • We are permitted or obligated to share your information in other ways, typically for the public interest, including public health and research. Before we can share your information for these purposes, we must meet numerous legal requirements. Visit for more information.

  • Help with matters of public health and safety

We may disclose your health information in the following instances:

  • preventing illness

  • Contributing to product recalls

  • submitting adverse drug reaction reports

  • Disclosure of suspected cases of abuse, neglect, and domestic violence

  • Preventing or minimizing a major hazard to the health or safety of any individual

  • Conduct research

  • Your information may be used or shared for health research.

Adhere to the law

  • If state or federal laws require it, we will share your information, including with the Department of Health and Human Services if it wants to ensure that we are complying with federal privacy legislation.

  • Respond to requests for organ and tissue donation

  • We can share your health information with organ donation organizations.

  • Consult a medical examiner or funeral director.

  • When an individual dies, we can share health information with a coroner, medical examiner, or funeral director.

  • Address government requests about workers’ compensation, law enforcement, and other areas.

  • We may use or disclose your health information as follows:

  • For claims of workers’ compensation

  • With law enforcement officials or for law enforcement reasons

  • For government tasks such as military, national security, and presidential protection

  • Respond to legal actions and litigation

  • We may disclose your health information in response to a court or administrative order, or a subpoena.

We will never disclose your substance addiction treatment records without your express written consent. We do not collect information about our website’s visitors or other details to improve your experience. When you fill out a form or enter information on our website, we gather the information you provide. When you register, make a purchase, sign up for our newsletter, answer to a survey or marketing email, browse our website, or use certain other site features, 

We may use the information in the following ways:

  • To tailor your experience and deliver the type of content and products in which you have expressed the greatest interest.

  • To enhance our website in order to serve you better.

  • To solicit evaluations and reviews of products or services

  • To follow up after correspondence with them (live chat, email or phone inquiries)

  • We do not utilize vulnerability scanning or PCI standards scanning.

  • Only articles and information are provided. We never request credit card information.

We employ routine Malware Scanning.

Your personal information is only accessible to a small number of people who have special access privileges to such systems and are required to keep the information confidential. In addition, Secure Socket Layer (SSL) technology is used to encrypt all sensitive/credit information you provide.

To protect your personal information, we apply a range of security procedures whenever a user inputs, uploads, or accesses their information.

We do not use cookies for tracking

You have the option to have your computer alert you each time a cookie is transmitted, or to disable all cookies. You do so via your browser’s settings. Since each browser is slightly different, please consult the Help menu of your browser to understand the correct way to modify your cookies.

Some of the features that make your site experience more efficient may not function properly if you disable cookies. That enhance the usability of your website may not perform properly.

We do not sell, trade, or otherwise transmit Personally Identifiable Information to outside parties.

We do not include or provide products or services from third parties on our website.

The Google Advertising Principles summarize Google’s advertising requirements. They are implemented to give users with a nice experience.

In the future, we may enable Google AdSense on our website.

Online Privacy Protection Act of California

CalOPPA is the first state law in the country to mandate that commercial websites and online services provide a privacy statement. The law’s reach extends well beyond California to oblige any person or organization in the United States (and perhaps the world) that operates websites collecting Personally Identifiable Information from California customers to prominently display a privacy statement on its website. – – Visit for more information.

In accordance with CalOPPA, we concur with the following:

Our website is accessible anonymously. Once this privacy statement has been drafted, we will post a link to it on our homepage, or at the very least, on the first page that is noteworthy when entering our website. Our Privacy Policy link includes the word “Privacy” and is immediately accessible on the aforementioned page.

You will be notified of any changes to the Privacy Policy:

On our Privacy Statement Page

Can modify your personal details:

  • By emailing us

  • When a Do Not Track (DNT) browser feature is in place, we honor Do Not Track signals and do not track, plant cookies, or employ advertising.

COPPA (Children Online Privacy Protection Act)

The Children’s Online Privacy Protection Act (COPPA) gives parents authority over the collecting of personally identifiable information from children under 13 years of age. The Federal Trade Commission, the consumer protection agency of the United States, enforces the COPPA Rule, which specifies what website and online service providers must do to protect children’s privacy and safety online. We do not market specifically to children under 13 years of age.

Ethics in Information Collection

The Fair Information Practices Principles are the cornerstone of U.S. privacy law, and its notions have played a fundamental impact in the creation of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be applied is essential for compliance with the numerous privacy regulations that safeguard personal information. In accordance with Fair Information Practices, we shall take the following measures in the event of a data breach:

You will be notified by email.

Within one business day, users will be notified through in-site notification.

Within one business day We also adhere to the Individual Redress Principle, which mandates that individuals have the right to pursue legally enforceable claims against data collectors and processors who fail to comply with the law. This principle implies that individuals not only have enforceable rights against data users, but also have recourse to courts or government agencies to investigate and/or penalize noncompliance by data processors.

The CAN-SPAm Act

The CAN-SPAM Act is a statute that establishes the regulations for commercial email, specifies the requirements for commercial messages, grants receivers the ability to have emails sent to them stopped, and outlines severe consequences for infractions.

This is why we collect your email address:

Send information, react to queries, and/or address any inquiries or requests.

To comply with CANSPAM, we consent to the following:

If at any point you wish to stop getting emails from us, simply send us an email at and we will swiftly remove you from ALL communication.

Our Responsibilities

The law requires us to ensure the confidentiality and security of your protected health information.

If a breach happens that may have compromised the privacy or security of your information, we will notify you immediately.

We must adhere to the responsibilities and privacy policies outlined in this notice and provide you with a copy of it.

We will not use or disclose your information other than as mentioned unless you specifically authorize us to do so in writing. If you indicate that we can, you are free to alter your mind at any time. Inform us in writing if your decision changes.

Please visit for additional information.

Modifications to these Terms of Service

We reserve the right to modify this policy at any time, and any changes will apply to all information we hold on you. The revised announcement will be accessible upon request, in our office, and on our website.

The Well Recovery Center 

(877) 641-4881 

603 Lake Street Huntington Beach, California 92629 United States