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The Admissions Process

When you decide to get help, you’re showing the courage you need to change your life. Addiction is a disease that can be conquered, and you have the power to make the decision that will save your life.

At The Well, we try to make the first step as easy and comfortable as possible, because getting help for mental health and substance abuse problems is a sensitive matter.


In 2021, for the first time ever, there were more than 100,000 overdose deaths in a single calendar year, and that number is only expected to rise.
Don’t let someone you care about join the millions whose lives have been cut tragically short due to substance abuse.
The Well Recovery Center

Getting the process started

If you or someone you know is interested in receiving treatment at The Well, please get in touch with our admissions team. If you have any questions about the admissions process, our friendly and knowledgeable staff is here to help. A pre-admission screening and discussion of treatment options can help us figure out if our offerings are a good fit for you.

When you reach out to our admissions staff, we promise to treat you with the kindness and understanding you deserve. We are here to listen to you without passing judgment and to answer any questions you may have so that you can come to the best conclusion.

Make the decision that will change your life forever. Contact us at (888) 641-4411 to speak with an admissions counselor.

Admission Criteria

Individuals are admitted to The Well on a case-by-case basis. Admissions decisions are based on a comprehensive evaluation of each individual’s specific needs, concerns, and treatment objectives. Still, there are a few general requirements that all potential patients must meet in order to get help for alcoholism or addiction treatment at The Well. These include:

  • A minimum age of 18 is required.
  • Able to take care of one’s basic needs
  • Participants must either have a substance abuse history or be actively seeking treatment for a substance use disorder, such as addiction to drugs or alcohol.  
  • Most of us do not want to go to treatment, but if we are to have the best chance of success, we must have the desire to change, and be willing to accept help.

What to Expect When You Call

Please have the following information ready to share when you call so that we can provide you with the quickest and most efficient admissions process possible:

  • Insurance Information

  • Presenting Concerns

  • Psychiatric background

  • History of substance abuse

  • Medical background

  • Social background

  • Previous treatment history

This information will be reviewed by our staff to determine the medical and clinical appropriateness of our programming options. It will help us make sure you get the best care that fits your needs.

An appropriate level of care will be determined once it has been determined that we can best meet your treatment needs. 


What Should You Expect as a Family Member?


Substance abuse and/or mental health problems impact not only the individual suffering from them but also their family and loved ones. The Well recognizes this and strives to assist the family members of prospective residents with the same level of care that we provide to those entrusted to our care.

If you are concerned about a family member, please contact our admissions office at any time. Just as we do for those who are interested in receiving our services, we will provide you with the courtesy and encouragement you need to feel at ease throughout the process. In order to help you make the right choice for your loved one, we are happy to talk about the available care options, answer your questions, and provide any other information you may need. When you call, you’ll get a warm greeting from someone who understands, along with a confidential consultation and, if necessary, intervention services.


What insurance do we accept/How much does treatment cost?

The Well maintains out-of-network relationships with the majority of major insurance providers. Coverage varies by plan, but individuals can check their benefits quickly and in confidence by calling the admissions office. You can rely on our staff to explain the ins and outs of managed health care and answer any questions you may have about coverage

Private pay options are available if insurance coverage does not apply.

For those without health insurance, we offer private-pay services, financing options, and payment plans that can help cover the costs of treatment. Before you or a loved one comes in, you will be given an estimate of how much it will cost. This may include deductibles, copayments, and other fees. 

We will do everything we can to help you or your loved one! 
Speak with an admissions counselor today; call us at (888) 641-4881.


We Work with Most Major Insurance

The Well Recovery Center works with most major insurance providers to help cover many of the costs associated with treatment center in Orange County. We understand what it’s like to be caught in the chaos of addiction and have been in your shoes.

Contact our caring admissions team 24/7 to learn more about our detox program and how we can help you or a loved one begin the journey to long-term sustainable recovery today.

Our Admissions Process

Step 1
Fill Out the Form
Step 1
Step 2
We Contact You
Step 2
Step 3
Get Into Treatment
Step 3

Verify Benefits